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How to Level up in BOH

Order Fulfillment​

  • Fries

  • Secondary

  • Primary

Food Preparation

  • Prep

  • Breading

  • Machines

Food Safety Quiz First

  • In order to pass any levels in BOH, you must take the food safety quiz and pass with an 80% or higher. â€‹â€‹

You Can Pass The Levels In Any Order​​​

  • The levels are Fries, Secondary, Primary, Prep, Breading, and Machines

  • Each position is its own Level.

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The Links to each Level's Quiz are Below

How to Master Each Level and Become a Pro​

  • Follow Pathway procedures

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  • Be able to teach and coach someone else in the role​​

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  • Be able to "clear the screen" for another team member

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  • Demonstrate the SERVE model at all times

the serve model red and white.jpg

How Do I Level Up​

  • Every person in a leadership role will be observing you when you work a position. When that person sees you doing well or struggling they will give you feedback to help you improve your skills at that level.

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  • When a leader sees that you are a master at that position and capable of teaching and training someone else how to work that position, they will pass you at the level you are working on.

Checklists​

  • Every team member has their own personal checklist when they start working here.

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  • A checklist consists of store knowledge we would like you to memorize and have ready at all times when you are working here.

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  • The checklists is also where we input all the feedback we have after each time observing you in a position.​

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  • Once you have everything checked off on your own checklist for a specific level you will have passed that level.

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Who Can Check you Off at Each Level?​

  • Anyone who is a Lead Trainer, a Shift Leader, a Manager, or a Director can pass you at each level.​​​

3475 Marron Road

Oceanside, CA 92056

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