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Solutions

PAX Credit Reader Solutions

Problem: Credit card reader does not ask guest to insert card after tender button is pressed.

Solution: Press F1 on the card reader to display the QR code. Use the scan function on the iPad to re-pair the two devices. (You will need to do this every time you start using an iPad that was not in use).

Problem: When paring device the iPad indicates card reader is not attached to internet.

Click here for step by step

Solution: Restart card reader and the repair once reader displays service bars. This make take 2-3 minutes. 

Problem: When paring device the iPad indicates the terminal is set up for taking payment.

Solution: Press F1 on the card reader to display the QR code. Use the scan function on the iPad to re-pair the two devices. Then, under manager functions press register payment terminal. 

PAX credit reader instructional video

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